When making an appointment, the assistant will ask the reason for your contact. All our assistants are medically trained and can use these questions to estimate the nature of the complaint and the urgency to consult. They are also trained to give advice. The assistant (like the GP) is obliged to treat your information confidentially.
The practice is currently closed to new patients.
If you have a question for your GP, where you estimate that it is not necessary to come to the practice, you can request a telephone consultation with your GP from the assistant between 08:00 and 12:00. She will ask you what number you can be reached at so that you can be called back by your GP.
Due to the hectic pace of the day, it is not always possible to call you back at a specific time. Please make sure you can be reached!
Do you have a short medical question or a follow-up question to a consultation? Ask this question to your GP through an e-consult. You will then receive an answer from your GP within a few days. You can ask your question in the online patient environment and in the app 'Your Care Online'. You can download the app on your phone.
Good contact with your healthcare provider is important. If you are not satisfied or have a complaint, we advise you to discuss it with the person involved and/or your GP first.
Unfortunately, we do not. For travel advice and traveller vaccinations, please contact KLM Health Services, at 020 – 649 43 34. With professional medical advice from traveller's nurses, you will know exactly which vaccinations are recommended for your trip and personal situation. In fact, vaccinations and other preventive measures can help to make you resistant to diseases you would not normally be resistant to, especially abroad.
Our GPs do not perform examinations. For examinations, please refer to Accurate.co.uk. For questions or to schedule an appointment, they can be reached by phone Monday to Friday from 8am to 6pm at telephone number 088 – 111 34 56.
Dear sir or madam,
You may have heard in the news that GP care is increasing and staffing levels are decreasing. As a result, our assistants are very busy. We therefore have to make choices to continue providing good care.
From Tuesday 22 April 2025, we will be otherwise available by phone. You can call us between 08:00 and 12:00 and between 13:00 and 15:00.
Is there urgent? Then you can call us as always between 08:00 and 17:00. Then choose option 1 in the menu.
We hope for your understanding.
Sincerely,
The team at GP practice Randwijck