Please note changed telephone accessibility from 22 April 2025. For more information, see
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Practice counsellor mental health

The GP GGZ practice support person (POH GGZ) knows how to deal with psychological questions and problems. In a conversation, the POH GGZ identifies your complaints and questions together with you. They may also talk to you about the history of your complaints or about what you have already tried to get rid of. The POH GGZ then advises you and your GP on a possible approach to the complaints. This could be a number of follow-up interviews at the POH GGZ or at the GP's office. Sometimes the advice is to refer. This could be to social work, a self-help website or a psychologist, for example.

The POH GGZ can help with:

  • Clarifying issues;
  • Providing education on complaints, causes and possible solutions;
  • Providing advice on treatment and referral;
  • Short-term treatment or counselling in general practice;
  • Aftercare and treatment in mental health.

Through the doctor's assistant, you can make an appointment for a consultation with the POH GGZ. Talks with the POH GGZ are free of charge. The costs are covered by the basic health insurance. Your excess will not be charged, as the care falls under GP care.


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New telephone accessibility

Dear sir or madam,

You may have heard in the news that GP care is increasing and staffing levels are decreasing. As a result, our assistants are very busy. We therefore have to make choices to continue providing good care.

From Tuesday 22 April 2025, we will be otherwise available by phone. You can call us between 08:00 and 12:00 and between 13:00 and 15:00.

Is there urgent? Then you can call us as always between 08:00 and 17:00. Then choose option 1 in the menu.

We hope for your understanding.

Sincerely,
The team at GP practice Randwijck

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